San Francisco European Auto Repair

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Mon - Fri: 7:30 AM - 5:00 PM
Call us:(415) 551-9930
5

Fast and flawless... I needed the have dented aluminum center console trim on my audi q5 replaced. They installed the new piece super fast (dropped it off in the morning, picked it up before lunch). Perfect fit just like it came from the factory. They were very careful with the install. As a bonus, they were the best price in town. These guys are awesome!

5

Having a VW now days is really a coin flip whether your going to love it or regret it; then there's me , who unfortunately regrets that I love it. That love has costs me and now I'm invested. After several tries to find a shop that didn't leave me feeling ripped off or even repaired VW cars, I found ISM on yelp and emailed them for an estimate. That's when I heard back from Gelina and had what I consider my first experience with how we all hope a repair shop will treat you. This gal ,Gelina, is Top Notch, down to business, attentive, thorough and genuine. I won't sugar-coat you, but neither will she, prices are a little above average and you'll more than likely have to do without your car for a day, but the trade off is you'll get the repair not only on your car, but also , written out in detail so your clear what they actually did. The place is clean , the respect for you

5

solid business with great customer service! I brought my Porsche 911 for a wheel alignment and the quality of the work was top notch. Following the advice from the owner Giovanni, I also worked with them to get my rear tires replaced and the brake liquid flushed. Giovanni has clearly built the business and its reputation on customer satisfaction and it was a pleasure to be kept in the loop on the progress, and have the job completed on time and with no surprise regarding the price versus original quotation. Giovanni and the team make you feel welcome and the place is immaculate which also gives a good feeling when you leave your pride and joy with them. Definitely recommended.

5

With Costco's auto insurance, they offer $100 off from my deductible. It was easy to make appt. for free estimate on the phone or via the web. Antonio matched the price from other Auto Shop. My car is all new again!!!

5

Ali said he took his vehicle to 5 other places and they were rude and they did not have time to work on his vehicle. The mechanic at this facility was nice, friendly and also knowledgeable. They work on the vehicle until it was fixed. The facility was very nice and clean and he really appreciates them only charging him for an hour when they worked on it for an hour and a half.

5

My 2011 328i was just out of warranty and was due for an oil change and probably a brake job (car rattled when braking at high speeds), so rather than selling my liver on craigslist, I opted for a non BMW dealership. I picked ISM because they had great Yelp reviews and had a nice website, which was a nice touch. I dropped in without an appointment and Gelina was able to fit me in for the week, despite the fact that they were slammed. She was super knowledgeable, kept me informed (via and phone email) throughout the entire process, and was very transparent (and fair) about pricing. Don't get me wrong, it's still going to cost what it's going to cost, but I've never had such a detailed and thorough explanation of what was wrong and done to the car as I did with ISM (especially not at the dealership). I would also like to add that she insisted that I call BMW first before they did the brakes as she felt that this should have been completed under the warranty repairs (they just changed the brake pads)...even though I still ended up paying for the repairs, that gesture pretty much sold me on ISM. Here's what I had done: - Rear brakes - Oil change - Oil sensor replacement - Tire monitor replacement - Transmission fluid I obviously would prefer not to come back, but I'm sure my car will say otherwise ;-) 5 stars!

5

Friendliest staff ever! Best body shop in SF

5

I'm new to San Francisco, took my Mercedes ML Diesel to 5 other places and they all had an attitude like they don't want my business. Ended up googling this place and called them. They took me in right away, and fix my issue in 30 min. Extremely friendly people. Taking my car back for something else in a week. Highly recommended. The shop is extremely clean and professional.

5

Great Serbice

5

Professional and courteous staff. I have been going there for 10 years. Varied cars and all get same care.