This is my second time having my car's maintenance done at ISM and it was another fantastic job. The staff are professional, a pleasure to work with, and I wouldn't trust my car in anyone else's hands.
great people - front office. jolina is wonderful
I had a good experience with ISM. They communicated clearly, did the work in a timely fashion and significantly beat the price quoted by the BMW dealership.
My 2012 Mercedes just came off warranty. I compared the scheduled service price between the MB dealership and ISM. To be fair, ISM didn't need to do all of the things MB would have done since there was only 12,000 miles on car. But, that is the point. They took into consideration what was needed and didn't waste my time and money with the unnecessary. What they did was done well and quickly. everyone is very courteous.
Great service! ISM saved me substantial money over what MB quoted me for same service.
ISM saved me substantial money over what MB quoted me for same service
I don't Yelp review much. But I wanted to do this as a big Thank You to Antonio for matching the paint of my 10 series FRS so beautifully. A couple of weeks ago, some homeless guy keyed the entire passenger side of the car. Insurance was progressive and the process was painless. The 10 series FRS has a unique color called "Ignition Silver" which is a pain to match because it's a combination of silver blue and gold. Antonio not only did a great job color matching but also delivered the car a day earlier than promised. I don't normally believe things that I haven't seen with my own eyes. Now, I'm a believer...
Quite possibly the very best in the city. Excellent work Wonderful customer service. I recommend this shop to all my friends and they are never disappointed. Quite possibly the very best in the city. Keep up the great work.
Giovanni said they are professional and great to work with.
Stephen said he would recommend the business for service.
Thanks, Stephen. We hope your new clutch is working out well for you!