Adam D. - Google Review
I can not recommend highly enough a better place
to take your car for any type of service be it mechanical
or auto body.
I found International Motor Sports (ISM) through Yelp! and, based on the reviews, decided to bring my car there for service. I had just bought a used 1982 Mercedes Benz 300D Turbo Diesel with unknown milage and needed a good mechanic because I was going to use the car to commute from San Francisco to Santa Rosa on a daily basis, so I needed my car reliable.
I brought my newly bought car in for a thorough inspection (which I should have done before I bought it) and ISM gave me a laundry list of problems. They were very nice however and well aware that I didn't have a lot of money, so they kindly told me what absolutely needed to be repaired and then helped me form a plan to take care of the other repairs in the future.
Long story short, the Mercedes ended up being a money pit and I sold it. Then, I bought a 2009 VW New Beetle and decided to continue to use ISM as my repair shop rather than the dealer just because of their superior customer service.
Regina, Matt, Giovianni, and the rest of the team are great. They know me by name and remember little details about me which really makes a difference. They always address me as Mr. Decker and are always enthusiastic when they greet me.
I'm picky when it comes to my car, so when I requested a specific type of oil be used during an oil change that ISM didn't carry, Giovianni went out of his way to special order the oil for me and get the oil change done within a matter of hours.
Then, I got into an accident with my new car and did some body damage and damage to the rear axel. I took my car to ISM and they arranged everything with my insurance company and got the job done efficiently. The work was spectacular and you wouldn't even know that I had gotten into an accident. At the time, I also had them change the oil in my car since it was at the shop anyway and Giovianni was kind enough to give me a discount on those services since I just dropped close to $4000 in repairs at their shop.
Trust me guys and gals, ISM is the place to go to get your car serviced! They are staffed by wonderful people, expert technicians, and do exceptional work. ISM is definitely THE one stop shop for all of your auto repair needs.
O M. - Yelp Review
-A mishap led to a half-dollar sized dent directly at the hatch junction on my 2008 VW r32.
-I drove to 3 highly-rated [4.5-5/5 on Yelp, w/more than just a few reviews each] local SF bodyshops for quotes. The latter interestingly ranged from $300-1200.
-ISM's was the $300 quote, and although I was initially cautious [suspecting, will the lowest-priced quote also result in the lowest-caliber work?], my in-person visit for the ISM quote gave me a good gut feeling.
-I also appreciated the fact that ISM took half a day to confer amongst themselves re: whether they could do a good enough job at that price point, to be to my satisfaction. Thus I never felt rushed into agreeing.
-ISM did a fantastic job on the repair, both with regard to pricing/punctuality/profe ssionalism, as well as aesthetic outcome. They were super friendly, to boot. We did a thorough walk-around together afterward.
-I'd definitely go back to them for autobody work.
-If I go to them for detailing, I'll write a separate review later.
-Thanks again, Antonio!
El Oso R. - Yelp Review
I came to International Motor Sports (ISM) after
my car (VW Tiguan 2010) was burned
on its right side. Long story short, I had melted
plastics, ruined paint, and a really stinky (smoke
damage) interior. I thought the car was totaled,
At ISM everything was PROFESSIONAL from beginning to end. But the most important thing is the quality of their work. Absolutely flawless. The body work and paint job was superb, and the detailing took care of the smoke damage 100%.
Have no doubt that this place is where you want to go.
A Yahoo! Local Review
great place, but not one you want to visit!: i'm being ironic here, of course. if you're visiting a body shop, it's usually because you pulled a bonehead move, or somebody had their way with your dashboard (and is enjoying your stereo). That said, i've been to these guys twice with my brand-new VW GTI and had great results and great service both times. I happened to find them because my car was broken into while parked on the street right outside their shop. No - it wasn't them drumming up business! Anyhow, they did a great job with that repair and their next one went equally well. I can't tell a thing ever happened, and they are a good group of folks (from my experience).
Please review us on Google!
Yelp continually deletes our online reviews. If you are going to take the time to review our auto repair shop, we would prefer if you review us on Google reviews. We understand that it is a little more work as you have to sign in, but Google will not delete your personal review on a whim. Deleted reviews are not good for local businesses or the people that take the time and energy to write them. (More)
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