High PerformanceMichelle M. - 1/24/2010
San Francisco, CA (Yelp Review)
this place may seem a little hole i the wall-ish but i have to tell you they are one very affordable and they fixed my car for half of what the dealer said it would cost. took my Mercedes to the local dealer and was told i needed $3400 worth of mechanical repairs. My office mate recommended i go here. Regina helped me out. she told me the dealers tend to be over cautious and try to up sell you a bit much. After her mechanic looked at it he said i only need about half of what the dealer told me i needed. With that i was out of there for less than $1000 and my ride is strong as ever. Felt like they were honest and didn't pressure me into anything.
Makina W. - 3/30/2009
San Francisco, CA (Yelp Review)
I needed a Mercedes mechanic after my dealer warranty expired and I didn't know where to take my car to repair the AC. I consulted with my uncle who is a mechanic down in So. CA and he recommended taking my car to an AAA approved mechanic. After determining that ISM is an AAA approved mechanic and having received many excellent reviews on Yelp, I decided to take my car in and have it serviced here. Their diagnostic fee was very reasonable, $120 (compared to dealer pricing). The parts that needed replacing and labor hours charged, as I described them to my uncle before proceeding with the entire repair order were very reasonable and in line with the possible causes of my AC problem. My car was repaired to my satisfaction. The owner, Giovanni, has been operating this business for 20+ years and runs a top notch shop. The staff is friendly and helpful. I got a lift back to work after dropping off my car and I was pleasantly surprised when I picked up my car and they washed it for me. I got my car serviced on a Friday and the following Monday, Giovanni called me to see how my car was doing? Talk about follow up on service! I never received a call from the dealer service dept following my repairs. I am happy that I have found a reliable and trustworthy mechanic for my car.
Veronica M. - 1/27/2011
San Francisco, CA (Google users)
WOW!!! What great service! I drove up to SF for a week to visit with my friend. By the time I got here, my mercedes was making a horrible noise...I called the dealer, they couldn't see me for 3 days :( My friend recommened I call International Sport Motors...Talk about service. They offered to tow my car right away and get it checked out. So efficient. Within hours I got a follow-up call. They got me back on the road the very next day...And didnt try to overcharge me or sell me things I didnt need. Just honest, perfect service. Thank you Giovanni!
Adam D. - 1/26/2011
San Francisco, CA (Google users)
I can not recommend highly enough a better place
to take your car for any type of service be it mechanical
or auto body.
I found International Motor Sports (ISM) through Yelp!
and, based on the reviews, decided to bring my car
there for service. I had just bought a used 1982 Mercedes
Benz 300D Turbo Diesel with unknown milage and needed
a good mechanic because I was going to use the car
to commute from San Francisco to Santa Rosa on a daily
basis, so I needed my car reliable.
I brought my newly bought car in for a thorough inspection
(which I should have done before I bought it) and
ISM gave me a laundry list of problems. They were
very nice however and well aware that I didn't have
a lot of money, so they kindly told me what absolutely
needed to be repaired and then helped me form a plan
to take care of the other repairs in the future.
Long story short, the Mercedes ended up being a money
pit and I sold it. Then, I bought a 2009 VW New Beetle
and decided to continue to use ISM as my repair shop
rather than the dealer just because of their superior
customer service.
Regina, Matt, Giovianni, and the rest of the team
are great. They know me by name and remember little
details about me which really makes a difference.
They always address me as Mr. Decker and are always
enthusiastic when they greet me.
I'm picky when it comes to my car, so when I requested
a specific type of oil be used during an oil change
that ISM didn't carry, Giovianni went out of his way
to special order the oil for me and get the oil change
done within a matter of hours.
Then, I got into an accident with my new car and did
some body damage and damage to the rear axel. I took
my car to ISM and they arranged everything with my
insurance company and got the job done efficiently.
The work was spectacular and you wouldn't even know
that I had gotten into an accident. At the time, I
also had them change the oil in my car since it was
at the shop anyway and Giovianni was kind enough to
give me a discount on those services since I just
dropped close to $4000 in repairs at their shop.
Trust me guys and gals, ISM is the place to go to
get your car serviced! They are staffed by wonderful
people, expert technicians, and do exceptional work.
ISM is definitely THE one stop shop for all of your
auto repair needs.
Please review us on Google!
Yelp continually deletes our online reviews. If you are going to take the time to review our auto repair shop, we would prefer if you review us on Google reviews. We understand that it is a little more work as you have to sign in, but Google will not delete your personal review on a whim. Deleted reviews are not good for local businesses or the people that take the time and energy to write them. (More)
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