ISM Collision Center - San Francisco CA

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"At ISM everything was PROFESSIONAL ... But the most important thing is the quality of their work. Absolutely flawless." ~ El Oso R., Yelp Review


One phone call and you’re done!

Need a Tow? You can call us from the scene of any accident and we will tow your car for FREE.

There is no need to take time off work or out of your busy schedule to handle a car accident. Just call ISM with your insurance claim number and we can take care of everything.

We can pick up your car at any location, deliver you a rental car and deal directly with your insurance company adjuster getting you the best deal along with the best quality parts and workmanship money can buy.

Whether or not your car or SUV is still drivable, ISM makes getting your vehicle fixed as easy as humanly possible.


Top 10 reasons to have ISM repair your vehicle

1. Exceptional Customer Service
Many insurance companies require you to take your vehicle to one of their drive in facilities for an estimate. This process takes time and energy from your busy schedule. ISM provides this service free of charge. We can pick up your vehicle from anywhere in San Francisco and handle all the work with your insurance company adjuster.

2. Full Service Body and Mechanical.
ISM has both mechanical and collision shops side by side. At one location we can do everything. Other conventional auto body shops are forced to sublet any mechanical work to the dealership.

3. Factory Certified Diagnostics
ISM is equipped with dealer level diagnostic scanners to accurately perform Engine diagnostics, Air Bag System & Electrical repairs, reprogramming, recode control modules and everything else your car needs to insure it’s running in tip-top shape.

4. All Major Certifications
All of our Techs are ASE & I-Car Certified. We are an AAA Approved auto repair shop. We also have an A+ rating with the local Better Business Bureau, the highest rating offered by the BBB.

5. Latest Frame Straitening Technology.
With our State-of-the-art Hunter Wheel Alignment Equipment we’re able to diagnose accurately any suspension or frame damage.

6. Exceptional Quality Control
After all your repairs have been completed, we thoroughly test your vehicle to make sure everything is in good working order before we return it to you.

7. First-Time Customer Discounts
All of our first-time customers get 5% off of parts & labor for giving us the opportunity to win your customer loyalty by repairing your car or SUV.

8. Top-Notch Warranties
There is a lifetime warranty on all of our collision repairs & 2 years or 24,000 miles warranty on all our mechanical repairs.

9. Easy Insurance Claims
ISM works seamlessly with any Insurance companies.

10. We work for you, not your insurance company...
We don’t cut corners to save your insurance company money. We work exclusively for you. Our goal is to exceed your expectations. We want to be your repair shop for life and pride ourselves on providing you the best quality work and customer experience in the San Francisco Bay Area.


  • ASE Certified
  • AAA Approved
  • I-CAR Gold Class
  • Manufacturer Paint

More about ISM...

ISM Collision Center is your one-stop, full service, auto repair solution. We are a certified collision center equipped with everything to handle body & paint, mechanical, glass, trim, wheels, tires, lights, interiors and more.

Insurance Work Professionals
ISM has experienced claim advisors for all major insurance companies. We work with Progressive, Gieco, Allstate, State Farm, USAA, Allied, Liberty Mutual, GMAC, American Family, Farmers, Travelers and More.

Industry Citations
AAA, ASE, I-CAR Gold, ASA. We also have an A+ rating with the local Better Business Bureau—the highest rating by the BBB.

Collision Repair
ISM only uses manufacturer approved equipment. We use laser scope frame straightening to provide the highest accuracy in the industry. All of our spray booths are equipped with the latest, downdraft heating systems for flawless, high-quality finishes.

Computer Diagnostics
All our diagnostic equipment uses AutoLogic. This is the industry standard for precision auto repair on all BMW, Mini Cooper, Mercedes Benz, Volkswagen, Audi, Porsche, Volvo, Jaguar, and Range Rover. With AutoLogic we are able to flawlessly pinpoint problems with SRS restraint systems, ABS Brake Systems, Warning Lamps, Check Engine Lights, fault code clearing and all ECU programming issues.

Electrical Experts
With today’s high-tech vehicles, electrical problems have become harder and harder to pinpoint and repair. Our trained automotive technicians specialize in electrical and wiring diagnostic issues.

Hassle-Free Insurance Claim Service
If you've been in an accident, ISM is your best quality, hassle-free, collision center. We handle everything from picking up your car, to having an Enterprise rental car waiting for you at the shop. ISM has worked with every major insurance carrier. We will make sure you get the quality workmanship your car deserves free from any inconvenience or worry.

Clean & Organized
Our 15,000 sq/ft facility is neat, tidy, and well equipped. Our shop and offices reflect our commitment to maintain a professional work environment so all our clients feel comfortable and safe.

Over 30 Years of Service
ISM is a locally-owned, family business. Giovanni Palazzo and the whole ISM family has proudly served the San Francisco community for over three decades.

References and Testimonials
We have helped thousands of people over the years. To find out there thoughts, feel free to browse out client reviews both on our site, and other popular review sites such as Google, Yelp, CitySearch and RepairPal. And if you like what we do, leave us a new review. We want your business and will do whatever it takes to make you another happy ISM customer!

Rick S. - 02-17-2011

5 Star Rating - 5 stars
ISM Collision Center

I had my BMW 740il towed to ISM on a recommendation (ignition lock/tumblers unexpectedly seized up). The team at ISM were all very pleasant & helpful, from the front office to the shop floor. The quality of work on my car was top-notch, used genuine BMW parts, but saved me money by having lower--and much more reasonable--labor rates versus traditional BMW dealership. Their communication & follow-through could serve as a textbook example of "how-to-do-it-right" in any industry. I highly recommend them and will be bringing my car back in the future, as I witnessed evidence of great mechanical & body work being performed on several other brands of vehicles.

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